Service RulesAny item can be returned, no questions asked, within 7 days of delivery. However, the item must be in good condition as defined by CHUWI and show no signs of use or damage that may affect the seller's ability to resell the item. The warranty does not cover damage resulting from accidents, misuse or modifications.Items ordered during Brand Fest (Sept 15-16, 2020 PT) include a 1-year repair warranty, with the exception of any accessories or free gifts. When applying for the warranty, be sure to mention that you purchased your item during Brand Fest. If you have any questions, please contact the CHUWI Official Store.CHUWI's overseas warehouses are based in Russia, Spain and the US. Orders to Russia, Europe and the US are duty-free. Delivery takes about 10 days to customers in bigger cities in Russia, 5 days for customers in Spain and 7 days for customers in France.Local warranty service is supported for customers in Russia (via Russia) and Europe (via Spain).CHUWI reserves the right of final interpretation of all promotional rules.
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